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TidBITS#322/01-Apr-96
=====================

Besides wishing Apple a happy birthday, this issue takes a look at
   how to order System 7.5 Update 2.0 on CD-ROM and Open Door's Home
   Door multihoming software for Web servers. Also this week, we
   have information on QuickDNS Pro, a new math library for Power
   Macs, and a "preview" edition of Netscape Navigator 3.0. Finally,
   we finish up with part 2 of our interview with Darryl Peck.

This issue of TidBITS sponsored in part by:
* APS Technologies -- 800/443-4199 -- <[e-mail]>
   Makers of hard drives, tape drives, and neat SCSI accessories.
   For APS price lists, email: <[e-mail]>
* Northwest Nexus -- 206/455-3505 -- <http://www.halcyon.com/>
   Providing access to the global Internet. <[e-mail]>
* Power Computing -- 800/375-7693 -- <[e-mail]>
   Now shipping... The Award-Winning First MacOS Compatible!
   Press comments! <http://www.powercc.com/News/quotes.html>
* America Online -- 800/827-6364 -- <http://www.aol.com/>
   The world's largest provider of online services.
   Give Back to the Net -- <http://www.aol.com/give/>
* EarthLink Network -- 800/395-8425 -- <[e-mail]>
   Providers of direct Internet access for Macintosh users.
   For eWorld refugees: no setup fee! <http://www.earthlink.net/>
* DealBITS: Lots of new deals on the new Web page <---------- NEW!
   <http://www.tidbits.com/dealbits/> -- <[e-mail]>

Copyright 1990-1996 Adam & Tonya Engst. Details at end of issue.
   Information: <[e-mail]> Comments: <[e-mail]>
   ---------------------------------------------------------------

Topics:
    MailBITS/01-Apr-96
    Searching for the System 7.5 Update 2.0 CD
    Open Door Enables Multihomed Web Servers
    InterviewBITS with Darryl Peck, Part 2 of 2
    Reviews/01-Apr-96

<ftp://ftp.tidbits.com/pub/tidbits/issues/1996/TidBITS#322_01-Apr-96.etx>


MailBITS/01-Apr-96
------------------
  By the way, this is a real issue of TidBITS. No April Fools jokes
  in here. Honest. [ACE]


**Happy Birthday, Apple!** On this day in 1976, Apple Computer was
  formed by Steve Jobs and Steve Wozniak. Pretty soon Apple will be
  old enough to drink alcoholic beverages in most states - that
  ought to make for some more optimistic production estimates! [ACE]

<http://product.info.apple.com/pr/background/1995/pr.background.timeline.html>


**Greg Marriott Attacked** -- We seldom cover news of this nature,
  but occasional exceptions are in order. Greg Marriott, a long-time
  Macintosh programmer responsible for parts of System 7, among many
  other things, was surprised and brutally attacked in his apartment
  a few weeks ago. With five blows to the head and numerous stab
  wounds, his attackers left him for dead, but he managed to call
  911 and was rushed to a hospital. (He's now doing fine, especially
  in comparison to the alternative.) I mention this horrible event
  because Greg's attackers were several months under 18 and can be
  charged as minors in California. Greg and his friends are trying
  to convince the District Attorney to try them as adults. If, after
  reading Greg's account of the ordeal, you agree, there are
  instructions on a Web page set up by Greg's friends for adding
  your voice to the hundreds of others who have written to the DA
  (who is receptive to this support) about this case. The Internet
  is often accused of distancing us from real life; here's an
  instance of how the Macintosh community on the Internet can make a
  real difference in the real world. [ACE]

<http://www.spies.com/~greg/>
<http://www.best.com/~renee/>


**TidBITS on TV** -- In August of 1995, Tonya and Geoff and I were
  filmed for a 13-part television show called Life on the Internet.
  It was produced for the Canadian Discovery Channel, and a few
  Canadian readers spotted us on the show about email (along with
  Steve Dorner). One of them was kind enough to send us a tape of
  our episode so we could see it. Other than their editing out Geoff
  [Fine by me! -Geoff], we were quite impressed with the quality of
  that show, and if the rest of the series is at the same level,
  it's well worth watching (or at least taping). In April of 1996,
  PBS will start airing this series throughout the U.S., although
  the times and dates may vary with your local PBS station. (The
  extensive Life on the Internet Web site claims our local PBS
  station is tentatively planning to air the series in May, for
  instance.) [ACE]

<http://web-cr02.pbs.org/internet/>


**Apple to Lose $700 Million** -- In a press release last week,
  Apple CEO Gil Amelio announced that Apple anticipates posting a
  net after-tax loss of about $700 million for the second fiscal
  quarter. About half of the charges are related to inventory write-
  downs and another quarter to restructuring charges. Amelio said,
  "I'm confident at this point that I know what the problems are and
  that they are fixable," and he said that Apple would begin to
  articulate recovery plans in early May. [ACE]

<http://product.info.apple.com/pr/press.releases/1996/q2/960327.pr.rel.outlo
ok.html>


**QuickDNS Pro 1.1 Released** -- Men & Mice of Reykjavik, Iceland
  has released QuickDNS Pro 1.1, which brings a fully-featured
  domain name server to the Macintosh. QuickDNS Pro 1.1 can provide
  primary, secondary, and recursive name service, and it includes a
  scriptable domain editor that eases setup and administration of
  domain name information. Also important is QuickDNS's support for
  round-robin DNS, which helps distribute load between a number of
  servers. Round-robin DNS is generally used to make several Macs
  running Web servers appear to be a single server, thus
  transparently distributing the traffic among them. QuickDNS Pro
  1.1 costs $295 (upgrades from 1.0 are free) and you can download a
  14-day evaluation copy from the URL below. Men & Mice -- (+354)
  525 4938 -- ([phone] (fax) -- <[e-mail]> [ACE]

<http://www.menandmice.com/QuickDNS/>


**Motorola Math Library for Power Macs** -- Mark Granger has
  compiled a shared library for Power Macs running System 7.5 or
  later that accelerates Mac OS math functions. The library is built
  using the math library from the Motorola C/C++ Software
  Development Kit, and users claim it can provide as much as a 25
  percent speed increase on floating point math operations, which
  could greatly benefit some applications. If you don't use your
  Power Mac to do heavy calculations, this library probably won't
  help you, but if you live for transcendental functions, it's worth
  a look. [GD]

<ftp://mirrors.aol.com/pub/info-mac/cfg/math-lib-moto.hqx>


**GeoPort News** -- A common question we receive at TidBITS
  concerns faster versions of Apple's GeoPort Telecom Adapter. We
  often avoid writing about unreleased products because such
  articles tend to result in a flurry of messages asking where to
  buy the unavailable product. However, MacWEEK recently reported
  rumors Apple aims to release a 28.8 Kbps version of the GeoPort
  Telecom Adapter this summer, but it will only work with Power
  Macs. Given the trade-offs of the GeoPort Telecom Adapter, I
  always recommend a true 28.8 Kbps modem instead. [ACE]

<http://www.zdnet.com/macweek/mw_1011/news_geoport.html>


**AISS Upgrades** -- In TidBITS-317_ I commented that upgrades for
  the software bundled with the Apple Internet Server Solution 1.0
  depended on each individual software company. Some, like StarNine
  and Bare Bones have been good about providing updates, but that's
  not guaranteed. However, Kate Wormington of Apple tells me that
  customers who purchased the AISS 1.0 on or after 01-Sep-95 can
  order PageMill directly from Apple's order center at 800/950-5382
  x759 for the cost of shipping and handling. In addition, updates
  to a few other programs are available on Apple's Server Solution
  Web site. That site will reportedly soon contain links to some of
  the developers of the software that comes in the 2.0 bundle,
  complete with upgrade discounts. Apple eventually hopes to set up
  one-stop Web ordering for these upgrades. [ACE]

<http://www.solutions.apple.com/internet/AISS/updates.html>


**Netscape 3.0 Preview** -- Netscape has released a "preview"
  edition of Netscape Navigator 3.0. Though many of its new features
  are currently only available for other platforms, the release is
  Open Transport-native and offers preliminary support for Internet
  Config, improved navigation through Netscape frames, and
  enhancements to mail and news. The release also features ToolTips
  similar to Microsoft Office products that display an essentially
  useless description of a few parts of Netscape's interface -
  fortunately, these ToolTips can be turned off. This release
  supports Java on Power Macs (68K support is "in progress") and
  expires 15-Jul-96. The download is a little over 4 MB in size; be
  sure to check out the release notes if you plan to download. In my
  brief testing, the release didn't prove to be particularly stable.
  [GD]

<ftp://ftp.netscape.com/pub/navigator/atlas/pr1/mac/AtlasPR1-Installer.hqx>
<http://home.netscape.com/eng/mozilla/3.0/relnotes/mac-3.0b2.html>


Searching for the System 7.5 Update 2.0 CD
------------------------------------------
  by Tonya Engst <[e-mail]>

  Given that the latest news on our fast Internet connection is that
  US West might have it in by mid-May (year unspecified), Adam and I
  decided to forgo the monstrously large download of the System 7.5
  Update 2.0, and instead purchase a CD. It turns out the CD (or the
  disks) can only be purchased through Apple, or through a Macintosh
  User Group. To buy the update from a User Group, you must belong
  to the group. Last week, I investigated three possibilities:
  Apple, AMUG, and BMUG.


**Apple** -- In Geoff's extensive look at the update in TidBITS-
  318_, he suggested calling Apple/Claris at 800/293-6617, extension
  984. It took some patience to get through, but I did verify that
  the CD is available for $13 plus tax (but no shipping charge). I
  learned that there is no non-800 number to call, and Apple will
  not ship outside the U.S., except to APO and FPO addresses. The
  Apple representative quoted me a shipping time of 14 working days
  to six weeks.


**AMUG** -- The Arizona Macintosh User Group is offering the AMUG
  Tech 1.0 CD in DealBITS this week, and the CD does seem like a
  good deal. For $11 plus $5 shipping ($10 international) you get
  not only System 7.5 Update 2.0, but also - as you might expect - a
  one month AMUG membership, plus 800 games, 500 Internet tools, the
  contents of the Apple FTP site, the AMUG Internet Installer, and
  several movies of commercials, including Apple's classic 1984 ad.
  You can also upgrade your one-month membership to a year, or join
  for a year and get the CD free. AMUG will take orders via email at
  <[e-mail]>, via a Web-based form, or by phone at 602/553-
  0066. I don't know if AMUG is ramped up for enormous volume, but
  the woman who took my order said it would go out the next day, and
  that I should have it in about three days.

<http://www.tidbits.com/dealbits/>


**BMUG** -- After buying the AMUG CD, I learned that BMUG is also
  selling a CD with the System 7.5 Update 2.0 for $12 plus tax
  (shipping and handling is free to U.S. addresses; $5 to
  international addresses). The CD also includes 29 MB of goodies
  from the BMUG essentials folder and includes First Class BBS
  software for connecting to Planet BMUG and BMUG Boston, as well as
  QuickTime movies, software demos, and so on. To buy the CD from
  BMUG, you must first join the group, and prices for joining start
  at $45 per year. BMUG will take orders by phone at 510/549-2684 or
  800/776-2684 or by fax at 510/849-9026.

<http://www.bmug.org/>

  Remember, whether you order from Apple, AMUG, BMUG, or another
  source, the CD is an updater; you must use it in conjunction with
  an installed version of System 7.5.


Open Door Enables Multihomed Web Servers
----------------------------------------
  by Adam C. Engst <[e-mail]>

  The ability to serve multiple domains from a single Mac is perhaps
  the most commonly requested feature on mailing lists related to
  running Macintosh Web servers. Although various hacks and partial
  solutions do exist, Open Door Networks' HomeDoor offers this
  feature by itself. A five-domain "lite" version of HomeDoor comes
  bundled with the Apple Internet Server Solution 2.0, with a
  special $249 upgrade to the full version, which normally costs
  $400.

  If you haven't the foggiest idea what a multihomed Web server
  might be, the basic situation is that multihoming enables a single
  Web server to respond to "http://www.companyX.com/" and
  "http://www.companyY.com/" with different default pages. Although
  it's easy to assign companyX and companyY domains to a single Mac
  running a Web server, there hasn't been any good way to coerce the
  Web server into serving different default pages for different
  domains.

  Why would someone care about this feature? The answer boils down
  to the fact that if someone guesses at the URL to a Web site, they
  are likely to guess at "www", plus the company name, with ".com"
  at the end. (You can just type a company name into the Location
  field in Netscape 2.0, and Netscape will automatically guess that
  the URL is formed in that way.) If that Web site shares a server
  with another site that uses a different domain, it's normally
  necessary to use some sort of shared default page that directs
  people to the right set of pages for each domain. But that's not
  particularly slick, and a lingerie retailer might not want to
  share a default page with some monster truck dealer.


**Previous Solutions** -- In the past, there have been a number of
  less-than-popular solutions to this problem. First, because it's
  easy to serve pages from different servers, some people have set
  up something like a cheap Mac LC to serve just the home page for
  the second Web site. All subsequent files live on the main server,
  say a Power Mac 6150. That works, but requires a number of cheap
  Macs equal to the number of different Web sites you want to serve
  from the same Web server. Using multiple Macs works especially
  well if the different Web sites are equally popular, since the
  multiple Macs can help spread the load rather than concentrating
  it on a single machine.

  Second, you can run multiple copies of your Web server, each using
  a different port number, but no one is likely to guess at a site's
  custom port number correctly.

<http://www.starnine.com/support/qa/webstar/netconnect.html>

  Third, since Unix can provide this multihoming capability, another
  solution has been to install Tenon's MachTen, a flavor of Unix
  that runs on the Mac. Although this solution also works, it
  requires buying MachTen and dealing with Unix as well as the Unix
  httpd server, which isn't a task for those who have never used
  Unix seriously.

<http://www.tenon.com/>


**HomeDoor** -- Now, however, HomeDoor provides multihoming
  without requiring any additional programs or machines. It sits at
  a low level of the Mac OS (Amanda Walker of InterCon postulated it
  essentially wraps the Ethernet driver) and accepts incoming
  requests for multiple domains, redirecting each one to a different
  default home page. There is a slight catch, though, because the
  location field in a Web browser doesn't display the URL the user
  entered (the "clean" URL), but instead the URL to which HomeDoor
  redirected them (a "dirty" URL, because a Web browser typically
  reports the actual URL retrieved). The HomeDoor Users' Guide
  contains a workaround that comes close to solving the problem. See
  the HomeDoor FAQ for more details.

<http://www.homedoor.com/>
<http://www.homedoor.com/faq.html>

  HomeDoor has become a popular utility for Macintosh Web servers
  that want multiple virtual domains, but it's not quite as clean as
  multihoming on Unix machines, where the returned URL isn't
  "contaminated" in any way. For the moment, though, it's the best
  solution available on a Macintosh.


**Late Breaking News** -- Highware has released MultiHome, a $189
  CGI for WebSTAR that provides multihoming capabilities. It
  requires the Web browsers used by users support "pushpull" and
  even with that, users see a page listing the domains served by
  MultiHome before they're automatically shown the proper page.
  Also, as with HomeDoor, the URLs reported by the Web browsers are
  "contaminated" with a directory after the proper virtual domain.

<http://www.highware.com/highware/MultiHome.nclk>

    Open Door Networks -- 541/488-4127 -- <[e-mail]>


InterviewBITS with Darryl Peck, Part 2 of 2
-------------------------------------------
  by Adam C. Engst <[e-mail]>

  Welcome to the second and final installment of the Darryl Peck
  interview. Last week, in TidBITS-320_, Darryl, <[e-mail]>,
  talked about how he became a Macintosh enthusiast and his
  experiences in running Inline Design. He also talked about how he
  became interested in Web-based commerce and founded a Web-based
  store, called Cyberian Outpost, which sells hardware and software.

<http://www.cybout.com/>


* [Adam] You sell both Mac and PC products, but your focus is on
  the Mac end of things. Two questions. First, can you tell us what
  percent of your business is Mac-related? Second, given that you're
  making money from selling Macintosh products, what's your opinion
  of the Mac market and of Apple right now?

  [Darryl] We do a substantial amount of Mac business that adds up
  to more than half our total business. As for Apple, I guess I just
  don't get it. When a $12 billion company loses $69 million, it is
  not time to start playing Taps. I mean, this is a tiny drop in the
  bucket for Apple, especially since they are sitting on well over
  $1 billion in cash. If anything, the good thing that came out of
  this is the replacement of Spindler. My gut tells me that Apple is
  in much better hands now.

  I, for one, do not have any fear whatsoever of Apple going away.
  The platform is so much better in so many ways, I cannot imagine
  everyone just up and changing to Wintel. The recently announced
  Motorola deal will help, but Apple does desperately need to get
  Copland out the door at any cost. The Mac OS is starting to show
  its age, and frankly, although I hate to say it, Windows 95 does
  certain things a whole lot better than System 7.5.x. Please, don't
  throw eggs at my door...

* [Adam] No matter whose statistics you listen to, the percentage
  of people online is relatively small compared to the population at
  large. Are you missing a significant number of customers by
  existing solely online?

  [Darryl] Well, yes and no. Since we are not going to become a
  mail-order company there is not much point in thinking about it.
  We feel that there are a few companies that do mail-order real
  well, and we are not going to go in and beat those guys at their
  own game. However, in what is may be a retail first, we have done
  so well online that we recently opened an actual retail store at
  our new headquarters. So, in fact, we do not exist solely online.

* [Adam] What are the most serious challenges Cyberian Outpost has
  faced?

  [Darryl] Probably trying to deal with lots of "good" problems. In
  only nine months we have become one of the three largest retail
  sites on the Internet, and one of the top one hundred computer
  retailers in the U.S. We have doubled our sales every 90 days
  since we opened in May. This is a huge amount of growth to handle
  in a short period of time, and to be honest, it has led to a few
  problems. At times we were unable to get inventory coming into our
  warehouse fast enough to meet demand. And, our customer service
  sometimes fell below our own strict standards. We have taken fast
  and dramatic steps to catch up with our growth and continue to add
  staff constantly.

  Other than that, I think we have had a pretty smooth nine months.
  Our partners in Virginia, Symphony Marketing Group, have done an
  excellent job of keeping our server up and running 24 hours a day.
  We have the hardware and software in place to handle huge amounts
  of traffic and so far everything has worked just great.

* [Adam] People can pay for stuff at Cyberian Outpost via credit
  cards - what's your opinion of the security issues surrounding
  transmission of credit cards on the Internet? Do you use a secure
  server?

  [Darryl] I'm glad you asked. Yes, we use the secure Netsite server
  from Netscape. However, we secure only the ordering section of our
  site, since using security on any page slows it down tremendously.
  Web browsers cannot cache secure pages, so although we had the
  entire site secured at the beginning, we realized that was just
  slowing things down for no reason.

  We all know that there has been a huge amount of press about the
  security concerns regarding net commerce. Frankly, I find this to
  be more hype than reality. If anyone sat down to compare the
  amount of credit card fraud generated in, oh, let's say
  restaurants, to Internet commerce, there would be no comparison. I
  would bet last year tens of millions of dollars in credit card
  fraud stemmed from basic restaurant purchases. If even a tiny
  fraction of credit card fraud came from Internet commerce, I would
  be surprised. The bottom line is that credit card abuse and fraud
  is already rampant and is costing business billions of dollars a
  year.

  Another thing to keep in mind is that it is the merchant who is at
  risk. We do not get paid by the credit card company if we take a
  bogus or stolen card. That's it. Plain and simple. The person who
  had their card stolen is not responsible for anything. Yes, the
  credit card agreement says they can hold you accountable for up to
  $50 if you do not report your card stolen, but in most cases they
  will not charge this fee, especially since in this day and age the
  physical theft of the card is irrelevant to the use of the card.

  Having said all this, Cyberian Outpost does verify the billing
  address on every charge, we have systems in place to notice
  suspicious activity, and we do not store credit card information
  on any computer attached to the Internet. We also take orders and
  payments in more traditional ways, so people who aren't
  comfortable with transmitting credit card information over the net
  don't have to.

* [Adam] Those seem like reasonable precautions that any online
  ordering service should take.

  [Darryl] Also, we work very closely with law enforcement officials
  to track down and prosecute those who engage in credit card fraud.
  In fact, we recently participated in a sting operation with the
  state police of New Hampshire and the Canadian Royal Mounted
  Police. It was all very exciting.

  I'm confident that the forthcoming security protocol from the
  Visa/MasterCard alliance will provide everyone with an ultra-
  secure way to conduct commerce on the Internet for the long haul.

* [Adam] What about electronic cash - have you investigated
  different systems like DigiCash and First Virtual? Do you plan to
  support any of them, and if so, when?

  [Darryl] We have looked into most of the e-cash schemes and have
  chosen to sit on the sidelines for now. Interestingly, we have had
  fewer than five requests for e-cash payment options. I think there
  are several problems here. First, it creates a barrier to
  commerce. Although it is not a great difficulty to download and
  use a separate piece of software to pay for something, we feel it
  adds unnecessarily to the process.

  Second, there are competing standards and that is never a good
  thing. We knew all along that Visa and MasterCard would get
  together and agree on a common standard. I think for e-cash to
  become useful, a common standard is necessary. Just who will lead
  the charge here I don't know, but I certainly wouldn't bet against
  Dan Lynch and the people at CyberCash.

<http://www.cybercash.com/>

  Third, I am not sure I see the use of e-cash for general purchases
  of hard goods. E-cash gets very interesting when you look at
  payment for information or micropayments. When you start talking
  about paying $.02 for a page of a report, or $.10 for a stock
  quote, it is clear that credit cards are not the way to pay for
  this. However, when one is purchasing a $50 piece of software,
  credit cards are the best option. By the way, I should point out
  that some of the e-cash companies we talked to told us that we
  would not receive payment from them for a period of 90 days from
  the transaction date. With credit cards we get paid in 24 hours.
  So you can see, we were in no rush to mess with e-cash.

* [Adam] What differentiates Cyberian Outpost from ordering from
  MacConnection, MacWarehouse, or one of the other mail order firms?

  [Darryl] I think there are lots of differences in shopping at
  Cyberian Outpost, but I can't say that there are huge differences
  in ordering. MacConnection (and some of the other larger mail-
  order houses) has always done a great job at customer service, and
  we didn't think we were going to blow them away at their own game.
  But, we did feel strongly that we could create a much better and
  more pleasurable shopping experience.

  How? Well, the key to us was obvious. Use the technology to its
  fullest. While we love the fact we do not stuff your mailbox with
  paper made from dead trees, we knew that being environmentally
  friendly isn't enough. We needed to provide more information in a
  more easily accessible way.

  For instance, a typical product description will contain the basic
  details, a brief description, a longer description (sometimes
  several pages of data, thanks to unlimited electronic real
  estate), the system requirements, sometimes a review, a screen
  shot, a box shot, a downloadable demo if one if available, and in
  many cases, updater and patch files for the particular product.

  The main attraction of Cyberian Outpost, and by far our most
  popular feature, is our New Arrivals page. We have a huge
  advantage over retailers who don't operate on the Internet in that
  we can tell you when a new product is released within hours of the
  release. We can also keep everyone up-to-date on expected ship
  dates of hot new products. We update this information all day,
  every day.

  The New Arrivals section of our store is so popular that our
  customers begged us to create an electronic newsletter version of
  it so that they can get the listing delivered each week (OK, so we
  haven't been good about getting it out each week. We're working on
  it...) directly to their mailbox.

  In addition, we expect to offer electronic distribution of
  software as an option soon. So when you need something right away
  and bandwidth is not a concern, we will work with vendors to
  provide instant gratification. We believe that the majority of our
  customers still prefer getting the whole package the next day, but
  we realize that some want the option of downloading, so we will
  make it happen soon.

  And, of course, our biggest advantage is our ability to do
  business globally. With a local phone call from most anywhere on
  the planet, customers can happily browse the aisles of the Outpost
  for as long as they like. We do a huge amount of business overseas
  and now have all the ordering and customer service information
  available in six different languages right on our home page.

  Another thing we do differently from many other resellers is that
  while we now allow vendors to purchase certain spots on our site
  for low fees, we do not allow a vendor to "buy their way in" to
  our product selection. If we carry a product it is because we
  choose to carry it. No one pays us to carry anything. This also
  enables us to write reviews of the products we carry (which
  admittedly we are a little behind on. Any volunteers out there,
  send email to <[e-mail]>). An example is when Microsoft
  Word 6.0 for the Mac was listed in our store. Our brief
  description read, "The Mac word processing standard. At least
  until this version came out." So, as you can see, while we have
  every interest in selling as many copies of Microsoft Word as
  possible, we are free to be honest about the products we carry.

* [Adam] Thanks for your extensive comments, Darryl, and perhaps
  we'll check back with you in a year or so and see how online
  retailing has changed.


Reviews/01-Apr-96
-----------------

* MacWEEK -- 25-Mar-96, Vol. 10, #12
    System 7.5.3 -- pg. 1
    SiteMill 1.0 -- pg. 29
    Apple Media Tool 2.0 -- pg. 29
    LogoMotion 2.0 -- pg. 35
    FlightCheck 1.7.2 -- pg. 35


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